Care360 gives your support teams a simple way to log every shift, medication, and incident, and gives you a CQC ready export in one click.
No obligation · Live in a day · Built around CQC fundamental standards
When the inspector arrives, the scramble begins. Care360 means the evidence is already there.
Paper logs get filled in from memory at the end of a shift, or not at all. Gaps in the record are gaps in your evidence.
Pulling records across multiple clients and locations for a single inspection can swallow an entire week of a manager's time.
Who logged what, and when? Without timestamps and staff attribution, you can't prove care was delivered as planned.
One tool for support workers on the floor and managers in the office.
Daily notes, medication, incidents, physical health, handovers, professional meetings, risk, telephone contact, appointment feedback, group work, key worker sessions and mental state, every entry timestamped and attributed.
Submitted logs can't be edited or deleted, by anyone, including admins. That immutability is exactly what an inspector wants to see.
Support workers see only the houses and people they're assigned to. Managers see everything. Built in from day one, no configuration headache.
Build the weekly rota per house, track who's on shift, and generate pay ready timesheets with day and night rates calculated automatically.
Generate a branded, CQC ready PDF or Word report of every log, grouped by service user and category, with full timestamps and staff attribution, for any date range, any house, in seconds. The evidence is always ready before the inspector is.
Care360 replaces five paper forms with a medicines record that cannot be signed early, cannot be edited afterwards, and shows you the gaps before an inspector finds them.
A transcribed prescription cannot be used until someone else has checked it against the pharmacy label, and that person cannot be whoever entered it.
A dose timed more than two minutes in the future is refused. Nobody signs off the whole day's rounds at breakfast, which is the failure a paper chart invites.
Every PRN dose records why it was given and raises a follow up 30 minutes later to record whether it worked. Limits warn and ask for a written justification rather than blocking, so clinical judgement stays with your staff and the override is visible.
A running balance from deliveries, adjustments and doses given, with a witness field and physical counts. A count that does not match the expected figure cannot be saved without a written explanation.
A manager signs off each person's month and it locks. No dose can be filed into a closed month and nothing in it can be voided.
One screen showing missed doses without a code, limit overrides, refusals, count discrepancies, overdue follow ups and prescriptions still waiting to be checked. You find the gaps before the inspector does.
The difference between a record and evidence is whether anyone could have quietly changed it. Here is what Care360 does about that.
Submitted records cannot be edited or deleted by anyone, including administrators. Corrections are made as new entries, so history is never rewritten.
When the event happened, when it was first typed, when it was submitted and frozen, and whether it was written up late. A back dated entry is flagged automatically.
A medicines entry is corrected by voiding it with a written reason. The original stays on the chart, struck through, with its replacement beside it.
Support workers see only the houses and people they are assigned to. That rule lives in the database rather than only on the screen, so it holds even if someone goes looking.
Records name their author. Staff accounts can be revoked without deleting the person, so records written months ago stay attributable.
Entries can be back dated up to 30 days, and only inside a shift the worker actually worked. A gap cannot be quietly filled in weeks later.
No lengthy onboarding, no server to install, no training manuals.
Send us your houses, service users and staff. We have your account populated and ready before your first shift.
Support workers sign in with a one time code, no passwords to forget, and log care as it happens on a phone or tablet.
When the inspector calls, pull a complete, professional report for any period in a single click.
Care360 is a living product. If your team has a workflow, report, or integration that isn't in the standard build, we can add it. Every care provider is different and your software should reflect that.
Present Care360 to your staff and families under your own name and colours. Your logo on the login screen, the dashboard, and every exported document, with a discreet "Powered by Care360" so your clients always know they're in good hands.
Three practical guides for UK care managers. Free, no sign up, nothing to fill in.
What inspectors look at, and a section by section checklist to work through before your next assessment.
Digital recordsWhat good digital records look like, and a migration plan that will not disrupt care delivery.
MedicationHow to complete MAR charts correctly, and the errors inspectors find most often.
They sign in with a one time code, so there are no passwords to forget or share, and a shift note takes seconds on a phone. Every person's profile carries a built in writing guide with eight worked examples laid out against the real forms, so staff can see which box each part of the story belongs in. The most common documentation failing is not missing records but empty ones, and the guide addresses that at the point of writing.
We populate your houses, the people you support and your staff before your first shift. There is nothing to install and no server to run. Most services are live in a day rather than a quarter.
No. Submitted care records freeze, and medicines records have no edit path at all, for anyone including administrators. Corrections are made as a new entry, or as a void with a written reason where the original stays visible alongside its replacement. That is the property an inspector is actually testing for.
Data is held in the UK. Support workers see only the houses and people they are assigned to, and that rule is enforced in the database rather than only in the interface. Photographs and receipts sit in private storage reached through short lived links, and every staff account can be revoked without deleting the person's historical records.
Yes. Support workers log care on a phone or tablet at the point of care, and managers use the same system on a desktop in the office. There are iOS and Android apps as well as the website.
We will give you a clear price on the demo, once we know how many houses and how many people you support. There is no obligation, and booking a demo does not commit you to anything.
Fill in your details and we'll be in touch to arrange a 20 minute demo, no obligation.